Pick & Match...
• Aims • Objectives & Targets • Appraisal & Evaluation • Assertiveness
• Boundary Management • Communication Skills Oral • Communication Skills Written
• Communication Systems • Communication Theory • Confidence & Relaxation Techniques
• Confidentiality Issues in the Workplace • Dealing with Reluctance & Negatives • Decision Making
• Effective Delegation • Effective Meetings • Effective Planning
• Effective Routines & Procedures • Empowerment in Organisations • Equal Opportunities
• Ethical Management • Interviewing Skills & Theory • Introduction to Management
• Leadership • Making the Best of your CV • Making the Most of Resources
• Managing Development & Change • Motivation • Negotiation
• The Perfect Report • Presentations & Public Speaking • Project Management
• Publicity & Public Relations • Stress Management • Self Awareness
• Supportive Supervision • Team Building • Team Theory
• Team Working • Time Management • Training for Trainers
• Understanding Body Language
• Understanding Organisations & Structures
• Working Relationships